{"id":11165,"date":"2025-01-17T13:50:22","date_gmt":"2025-01-17T11:50:22","guid":{"rendered":"https:\/\/ceccardolj.ro\/ro\/?p=11165"},"modified":"2025-01-17T13:50:25","modified_gmt":"2025-01-17T11:50:25","slug":"ancom-acceptul-telefonic-al-utilizatorului-fata-de-oferta-unui-furnizor-nu-presupune-incheierea-automata-a-unui-contract-la-distanta","status":"publish","type":"post","link":"https:\/\/ceccardolj.ro\/ro\/ancom-acceptul-telefonic-al-utilizatorului-fata-de-oferta-unui-furnizor-nu-presupune-incheierea-automata-a-unui-contract-la-distanta\/","title":{"rendered":"ANCOM: Acceptul telefonic al utilizatorului fa\u021b\u0103 de oferta unui furnizor nu presupune \u00eencheierea automat\u0103 a unui contract la distan\u021b\u0103"},"content":{"rendered":"<section   class=\"fw-main-row  auto  fw-section-position-back\"    >\n\t\t\t<div class=\"fw-container\" >\n\t\t<div class=\"fw-row\">\n\t<div id=\"column-69e0112c4b40a\" class=\"fw-col-sm-4 tf-sh-7445504967e4f7d069e3a4f930fab708\" >\n\t<div class=\"fw-wrap-col-inner clearfix  \"   >\n\t\t\t\t<div class=\"fw-col-inner\">\n\t\t\t\n\t\n\t\t<div class=\"fw-block-image-parent  \"  style=\"width: 100%; \">\n\t\t\t<span class=\"fw-block-image-child fw-ratio-5-3 fw-ratio-container\">\n\t\t\t\t<noscript itemscope itemtype=\"https:\/\/schema.org\/ImageObject\" itemprop=\"image\"><img decoding=\"async\" src=\"https:\/\/ceccardolj.ro\/ro\/wp-content\/uploads\/2025\/01\/NTQ2MTMyMTA0MzQ5NzE2M3NO2H83ceuuW3IK62Dj8C8jrI8BSDA9gc-QqVVL2bacrs9WYwMw6T6ZNYO9I1Y0R5oxYzw9H1p5wV9xGzIxA5I5_i4JldLY5kx1WsrIppB4q5iiWZHJPpLMhLORTXz1TZDmZpsSQcsdphBX4nJKY2kV7Q0bXCVjCO_CJTBfk-H_.jpg\"  alt=\"NTQ2MTMyMTA0MzQ5NzE2M3NO2H83ceuuW3IK62Dj8C8jrI8BSDA9gc-QqVVL2bacrs9WYwMw6T6ZNYO9I1Y0R5oxYzw9H1p5wV9xGzIxA5I5_i4JldLY5kx1WsrIppB4q5iiWZHJPpLMhLORTXz1TZDmZpsSQcsdphBX4nJKY2kV7Q0bXCVjCO_CJTBfk-H_\" data-maxdpr=\"1.7\" class=\"lazyload\" \/><meta itemprop=\"url\" content=\"https:\/\/ceccardolj.ro\/ro\/wp-content\/uploads\/2025\/01\/NTQ2MTMyMTA0MzQ5NzE2M3NO2H83ceuuW3IK62Dj8C8jrI8BSDA9gc-QqVVL2bacrs9WYwMw6T6ZNYO9I1Y0R5oxYzw9H1p5wV9xGzIxA5I5_i4JldLY5kx1WsrIppB4q5iiWZHJPpLMhLORTXz1TZDmZpsSQcsdphBX4nJKY2kV7Q0bXCVjCO_CJTBfk-H_.jpg\"><meta itemprop=\"width\" content=\"660\"><meta itemprop=\"height\" content=\"400\"><\/noscript><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-sizes=\"auto\" data-srcset=\"https:\/\/ceccardolj.ro\/ro\/wp-content\/uploads\/2025\/01\/NTQ2MTMyMTA0MzQ5NzE2M3NO2H83ceuuW3IK62Dj8C8jrI8BSDA9gc-QqVVL2bacrs9WYwMw6T6ZNYO9I1Y0R5oxYzw9H1p5wV9xGzIxA5I5_i4JldLY5kx1WsrIppB4q5iiWZHJPpLMhLORTXz1TZDmZpsSQcsdphBX4nJKY2kV7Q0bXCVjCO_CJTBfk-H_-300x182.jpg 300w, https:\/\/ceccardolj.ro\/ro\/wp-content\/uploads\/2025\/01\/NTQ2MTMyMTA0MzQ5NzE2M3NO2H83ceuuW3IK62Dj8C8jrI8BSDA9gc-QqVVL2bacrs9WYwMw6T6ZNYO9I1Y0R5oxYzw9H1p5wV9xGzIxA5I5_i4JldLY5kx1WsrIppB4q5iiWZHJPpLMhLORTXz1TZDmZpsSQcsdphBX4nJKY2kV7Q0bXCVjCO_CJTBfk-H_.jpg 660w\"   alt=\"NTQ2MTMyMTA0MzQ5NzE2M3NO2H83ceuuW3IK62Dj8C8jrI8BSDA9gc-QqVVL2bacrs9WYwMw6T6ZNYO9I1Y0R5oxYzw9H1p5wV9xGzIxA5I5_i4JldLY5kx1WsrIppB4q5iiWZHJPpLMhLORTXz1TZDmZpsSQcsdphBX4nJKY2kV7Q0bXCVjCO_CJTBfk-H_\" data-maxdpr=\"1.7\" class=\"lazyload\" \/>\t\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\n\t\n\t\t<\/div>\n\t<\/div>\n<\/div><div id=\"column-69e0112c4c512\" class=\"fw-col-sm-8 tf-sh-f397430729a6cf0b14c02a40715ca05c\" >\n\t<div class=\"fw-wrap-col-inner clearfix  \"   >\n\t\t\t\t<div class=\"fw-col-inner\">\n\t\t\t<div class=\"fw-text-box tf-sh-9ae2e60588dc063474f906128af9cd28 \" >\n\t<div class=\"fw-text-inner\">\n\t\t<p>Acceptarea telefonic\u0103 de c\u0103tre utilizator a ofertei prezentate de furnizor nu presupune, \u00een mod automat, \u00eencheierea unui contract la distan\u021b\u0103, iar simpla transmitere a unei comenzi pe site-ul furnizorului nu produce efecte juridice dec\u00e2t dac\u0103 acesta transmite un mesaj de confirmare a comenzii, men\u021bioneaz\u0103 Autoritatea Na\u021bional\u0103 pentru Administrare \u0219i Reglementare \u00een Comunica\u021bii (ANCOM), \u00eentr-un comunicat citat de AGERPRES.<\/p>\n<p>Potrivit ANCOM, contractul la distan\u021b\u0103 este acel document care se \u00eencheie f\u0103r\u0103 prezen\u021ba fizic\u0103 simultan\u0103 a p\u0103r\u021bilor, fiind utilizate doar unul sau mai multe mijloace de comunica\u021bie la distan\u021b\u0103 (de exemplu, telefon, scrisoare, e-mail, aplica\u021bii online etc.), \u00eenainte \u0219i inclusiv la momentul \u00eencheierii contractului.<\/p>\n<p>\u201e\u00cenainte de \u00eencheierea unui contract la distan\u021b\u0103, indiferent de modalitatea de \u00eencheiere (\u00een urma unei convorbiri telefonice sau \u00een urma plas\u0103rii unei comenzi online), furnizorul are obliga\u021bia de a oferi o serie de informa\u021bii minime, cum ar fi: identitatea furnizorului, serviciile oferite, caracteristicile echipamentelor \u0219i dac\u0103 acestea sunt incluse \u00een pachet, pre\u021bul total (servicii \u0219i echipamentele asociate), durata \u0219i condi\u021biile de \u00eencetare a contractului, precum \u0219i informa\u021bii despre dreptul de retragere din contract. Furnizorul trebuie s\u0103 transmit\u0103 utilizatorului aceste informa\u021bii pe un suport durabil (h\u00e2rtie, e-mail, fax) sau, \u00een cazul \u00een care furnizarea pe un suport durabil nu este fezabil\u0103, \u00eentr-un document care poate fi deschis, vizualizat \u0219i desc\u0103rcat cu u\u0219urin\u021b\u0103. \u00cen cazul unui contract ini\u021biat la telefon, pentru finalizarea procesului de \u00eencheiere a contractului, utilizatorul trebuie s\u0103-\u0219i transmit\u0103 consim\u021b\u0103m\u00e2ntul fie prin semnarea olograf\u0103 a ofertei \u0219i returnarea acesteia c\u0103tre furnizor (dac\u0103 o prime\u0219te pe h\u00e2rtie), fie printr-o confirmare transmis\u0103 furnizorului pe un suport durabil (e-mail, fax)\u201d, noteaz\u0103 Autoritatea.<\/p>\n<p>Cite\u0219te mai mult \u00een\u00a0<a title=\"\" href=\"https:\/\/www.ceccarbusinessmagazine.ro\/ancom-acceptul-telefonic-al-utilizatorului-fata-de-oferta-unui-furnizor-nu-presupune-incheierea-automata-a-unui-contract-la-distanta\/s\/NTQ2MTMyMTA0MzQ5NzE2M_Lxz-8Xfg0XhK76-5yX6Sw\" target=\"_blank\" rel=\"noopener\">CECCAR Business Magazine<\/a>.<\/p>\n\t<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div>\n\n\t<\/div>\n\t<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Acceptarea telefonic\u0103 de c\u0103tre utilizator a ofertei prezentate de furnizor nu presupune, \u00een mod automat, \u00eencheierea unui contract la distan\u021b\u0103, iar simpla transmitere a unei comenzi pe site-ul furnizorului nu produce efecte juridice dec\u00e2t dac\u0103 [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":11166,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":["post-11165","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articole-ceccar"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/ceccardolj.ro\/ro\/wp-json\/wp\/v2\/posts\/11165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ceccardolj.ro\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ceccardolj.ro\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ceccardolj.ro\/ro\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/ceccardolj.ro\/ro\/wp-json\/wp\/v2\/comments?post=11165"}],"version-history":[{"count":2,"href":"https:\/\/ceccardolj.ro\/ro\/wp-json\/wp\/v2\/posts\/11165\/revisions"}],"predecessor-version":[{"id":11168,"href":"https:\/\/ceccardolj.ro\/ro\/wp-json\/wp\/v2\/posts\/11165\/revisions\/11168"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ceccardolj.ro\/ro\/wp-json\/wp\/v2\/media\/11166"}],"wp:attachment":[{"href":"https:\/\/ceccardolj.ro\/ro\/wp-json\/wp\/v2\/media?parent=11165"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ceccardolj.ro\/ro\/wp-json\/wp\/v2\/categories?post=11165"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ceccardolj.ro\/ro\/wp-json\/wp\/v2\/tags?post=11165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}